Reporting a Game Bug

Category: Knowledgebase

Players can report bugs that affect gameplay, graphics, or mechanics. How to Submit: Describe the bug, steps to reproduce, and attach screenshots. Examples of Common Bugs: Quest progression issues, ...

Login & Account Recovery

Category: Knowledgebase

If players face login issues or lost access to their accounts, they can submit a request for assistance. Common Problems: Forgotten passwords, account suspension, missing character progress. Recover...

Request Help for Quests & Game Mechanics

Category: Knowledgebase

This section helps players understand game mechanics, combat strategies, and quest objectives. Examples of Queries: How to complete a quest, improve combat skills, level up efficiently. Resources Av...

Issues with In-Game Transactions

Category: Knowledgebase

Players who encounter payment failures or missing purchases can raise tickets. Common Issues: Uncredited purchases, duplicate charges, refund requests. Resolution Steps: Check transaction history, v...

Reporting Inappropriate Behavior

Category: Knowledgebase

Players can report violations of game rules or community standards. Reportable Offenses: Harassment, cheating, exploiting game mechanics unfairly. Process: Submit a ticket with evidence (screenshots...

Suggesting New Game Features

Category: Knowledgebase

Players can propose improvements or new mechanics for the game. Types of Requests: New quests, additional weapons, better trading systems. Voting System: Top suggestions are considered in future upd...